Terms and Conditions of Business
These Terms and Conditions ("Terms") govern your access to and use of the Blackbox Business Infrastructure platform, the FlameOS operating system, and all related software, services, websites, and content (collectively, the "Services") provided by Product Profits Ltd ("Company", "we", "us", "our"). By accessing or using the Services, or by clicking to accept these Terms, you agree to be bound by them.
1. Company Information
These Services are provided by Product Profits Ltd, a company registered in England and Wales under company number [COMPANY NUMBER], with its registered office at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom. Our contact email is james@b2bgrowth.systems.
2. Acceptance of Terms
By creating an account, accessing, or using the Services, you agree to these Terms. If you do not agree, you must not access or use the Services. If you are entering into these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" include that entity.
3. The Services
The Company provides business infrastructure software and related services, including but not limited to an AI operating system, file and drive services, customer relationship management, email, calling, automation, and data tooling. The Services are provided on a software-as-a-service basis; you are granted a right to access and use the Services, and no software is sold to you.
The Company may, at its sole discretion and without liability to you: (a) modify, enhance, add, or remove features or functionality of the Services; (b) change the pricing or packaging of the Services upon reasonable notice; (c) suspend or discontinue the Services or any part of them, in whole or in part, at any time. Your sole and exclusive remedy for any such change, suspension, or discontinuation is to stop using the Services.
4. Accounts and Registration
To use certain features of the Services, you must register for an account and provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security. The Company is not liable for any loss or damage arising from your failure to comply with this section.
5. Acceptable Use
You agree not to use the Services to:
- Violate any applicable law, regulation, or third-party right;
- Infringe the intellectual property, privacy, or other rights of any third party;
- Transmit any unlawful, harmful, threatening, defamatory, obscene, or otherwise objectionable content;
- Interfere with, disrupt, or degrade the integrity or performance of the Services or any related systems or networks;
- Attempt to gain unauthorized access to the Services or any related systems, networks, or data;
- Use the Services to send unsolicited bulk communications in violation of applicable anti-spam laws;
- Upload or transmit any malicious code, virus, or harmful software;
- Resell, sublicense, rent, lease, or otherwise make the Services available to third parties except as expressly permitted in writing;
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying structure, ideas, or algorithms of the Services, except to the extent such restriction is prohibited by applicable law;
- Access the Services to build a competitive product or service, or to monitor the availability, performance, or functionality of the Services for any competitive purpose.
The Company reserves the right, at its sole discretion, to suspend or terminate accounts that violate these Terms, without liability to you.
6. Email Sending and Anti-Spam Compliance
Where the Services include email sending capabilities, you agree to comply with all applicable anti-spam and electronic marketing laws, including but not limited to the CAN-SPAM Act, the General Data Protection Regulation (GDPR), the UK GDPR, and Canada's Anti-Spam Legislation (CASL). You agree to:
- Obtain appropriate consent from recipients where required;
- Include accurate sender information and a valid physical postal address in all commercial emails;
- Honor opt-out requests promptly and provide a functioning unsubscribe mechanism;
- Not use purchased, scraped, or otherwise non-consented lists in violation of applicable law.
You are solely responsible for the content and legality of any communications you send through the Services, and you agree to indemnify the Company as set out in Section 14.
7. Fees and Payment
Certain features of the Services are provided on a paid subscription basis. Fees are as set out on the applicable order form or pricing page. Unless otherwise stated, fees are non-refundable, and no refunds or credits will be provided for partial months of use, for unused features, or for any period during which your access was suspended or terminated for breach of these Terms. The Company may change fees upon reasonable notice; continued use of the Services after a fee change constitutes acceptance of the new fees. Failure to pay applicable fees may result in suspension or termination of your access without liability to the Company.
8. Intellectual Property
The Services, including all software, source code, object code, content, designs, trademarks, service marks, trade names, logos, and other intellectual property, are owned by the Company or its licensors and are protected by applicable intellectual property laws. Except for the limited license granted below, no right, title, or interest in or to the Services is transferred to you.
Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business purposes. This license does not grant you any right to copy, modify, distribute, sell, or create derivative works of the Services. You retain ownership of the data and content you upload to the Services, subject to the license in Section 9.
9. Your Data
You retain all rights to the data and content you submit to the Services ("Your Data"). You grant the Company a worldwide, non-exclusive, royalty-free license to host, process, store, and display Your Data solely as necessary to provide the Services to you. The Company will maintain reasonable administrative, physical, and technical safeguards to protect Your Data. The Company's handling of personal data is governed by its Privacy Policy.
10. Confidentiality
Each party agrees to protect the confidential information of the other party using at least the same degree of care it uses to protect its own confidential information of a similar nature, and not to disclose such information except as required to perform its obligations under these Terms or as required by law. This obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, was lawfully known to the receiving party prior to disclosure, or is independently developed by the receiving party.
11. Termination
You may terminate your account at any time. The Company may suspend or terminate your access to the Services at any time, with or without cause, upon notice, and without liability to you. Upon termination, your right to access the Services will cease immediately, and the Company may delete Your Data after a reasonable retention period. Provisions that by their nature should survive termination will survive, including intellectual property, warranty disclaimer, limitation of liability, indemnification, and governing law.
12. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY RESULTS OR OUTCOMES WILL BE ACHIEVED. THE COMPANY MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT, INCLUDING ANY OUTPUT GENERATED BY ARTIFICIAL INTELLIGENCE FEATURES OF THE SERVICES. YOU ACKNOWLEDGE THAT ARTIFICIAL INTELLIGENCE OUTPUTS MAY BE INACCURATE OR INCOMPLETE, AND YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND RELYING ON SUCH OUTPUTS AT YOUR OWN RISK.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO THE COMPANY FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED POUNDS STERLING (GBP 100). NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED BY APPLICABLE LAW.
14. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) Your Data; (c) your violation of these Terms; (d) your violation of any third-party rights; or (e) your violation of any applicable law or regulation.
15. Force Majeure
The Company shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from any cause beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic, war, terrorism, civil unrest, government action, labor disputes, power or telecommunications failures, internet outages, or failures of third-party service providers.
16. Cookies
The Site uses cookies and similar technologies as described in our Cookie Policy.
17. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Changes to These Terms
The Company may update these Terms from time to time at its sole discretion. We will notify you of material changes by posting the updated Terms on our website or through the Services. Your continued use of the Services after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, your sole remedy is to stop using the Services.
19. General
These Terms constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements and understandings. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect. The failure of the Company to enforce any provision shall not constitute a waiver of that provision. You may not assign or transfer these Terms without the Company's prior written consent; the Company may assign these Terms without restriction. No agency, partnership, or joint venture is created by these Terms.
20. Contact
Questions about these Terms may be directed to:
Product Profits Ltd
167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom
Email: james@b2bgrowth.systems